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COVID-19 Updates

The City of Pembroke is continuing to monitor the situation regarding the 2019 novel coronavirus (COVID-19) with the guidance of government and healthcare professionals across the province and the country. Throughout this situation, the City’s goal is to safeguard the continuity of Pembroke services that support the safety and well-being of our residents while ensuring the health and safety of our employees.

Please note, offices at City Hall, the Parks & Recreation Department and Operations Department are open to the public, but with strict health and safety guidelines. Please read and follow the posted signage. The City strongly encourages members of the public to contact City departments ahead of time and make appointments, or use alternative methods of communicating with staff. We are available to serve you by phone at 613-735-6821 or email at pembroke@pembroke.ca.

Please Note: Council and Committee meetings are public however physical attendance is strongly discouraged at this time due to COVID-19 concerns. Advanced notice of attendance is required. The meetings can be live-streamed on the City's website or on YourTV Community Channel 12 (or 700 in HD).

If you have health questions regarding COVID-19, please refer to the Renfrew County & District Health Unit COVID-19 website, or call them at 613-735-8654 or contact Telehealth Ontario at 1-866-797-0000.

To receive email updates on changes made to the City's website (including the updates to this page), please subscribe to our website mailing. During the pandemic, updates will be emailed once per day.

Health Updates

This section contains guidance and information from the Refrew County District Health Unit and other heath-related updates. Click the header of the section for all health-related updates on COVID-19. 

Tax Bills, Water & Sewer Bills & Other Payments

This section contains information and updates regarding tax bills and water & sewer bills, pet tags, and garbage collection from the City of Pembroke as well as other payment updates from local utilities. Click on the section header for full details. 

Please make note of the following payment deadlines:

  • Second interim property tax installment due date: June 30 (from May 29).
  • Third quarter water and sewer billing due date: Aug. 17 (from July 15).
  • First installment of the final property tax bill: Sept. 30 (from Aug. 31).
  • Second installment of the final property tax bill: Nov. 30 (from Oct. 30).
  • Fourth quarter water and sewer billing due date: Oct. 15.
Parks & Recreation Updates

This section provides information regarding City of Pembroke parks and recreation updates. 

The Parks and Recreation department office is open to the public, but with strict health and safety guidelines. Please read and follow the posted signage. The City strongly encourages members of the public to contact the office ahead of time and make an appointment or use alternative methods of communication. Any Parks and Recreation invoices or fees are able to be paid over the phone. The department office is available to the public via phone or email at 613-735-6821 ext. 1501 or recreation@pembroke.ca.

The Pembroke Marina is operating at full service. For hours and information, please contact the marina at 613-735-6821 ext. 1505. Riverside Park campground is operating for self-contained units. To book a campsite and for more information, contact staff at 613-735-6821 ext. 1504.

Building, Planning & By-Law Updates

This section contains information regarding Building, Planning & By-Law Updates. 

Mayor's Message

This section contains the bi-weekly message from Mayor LeMay to residents. 

General Updates

This section contains general updates from the City of Pembroke and other organizations as it relates to COVID-19. 

Pembi's Picks: Physical Distancing Activity Ideas

Pembi wants you to continue to enjoy the City of Pembroke and its amenities while being safe. Check out Pembi's weekly newsletter in this section to see how you can stay busy during the COVID-19 pandemic.

Programs and Services (Federal, Provincial & Local)

This section contains links to information on programs and services offered at the federal, provincial and local level of government. Click the header for the full list. 

Information for Businesses

Please head to our COVID-19 Resources for Business page (under "Business" heading) for information on government support, funding, business toolkits and more.

Hockey Town Hangouts

The City of Pembroke's Parks & Recreation department partnered earlier this summer with HGS Canada to present Hockey Town Hangouts. This innovative interview and concert series kept residents engaged, entertained, and informed during the earlier stages of the pandemic. Find the latest episode here with Canadian country star James Barker and music from Erin Rooney.

To see all episodes now, click the header of this section.

Thank You Thursday

The Parks and Recreation department ran a Thank You Thursday video series initiative to identify those in our community who, through acts of selflessness, generosity, kindness, and heroism, contributed to Pembroke during the early stages of the pandemic.

See all past videos now here.