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Dialing 911

The 9-1-1 Emergency Telephone System makes an important difference in our community everyday. It is your first source of help in times of crisis and it can mean the difference between life and death. When used properly, 9-1-1 saves seconds and those seconds can save lives.


Stay calm ... give your name, location and the nature of the emergency

Listen carefully to the 9-1-1 operator

Answer the 9-1-1 operator's questions as accurately as possible. Speak clearly and slowly.

Do exactly as the 9-1-1 operator tells you during the call

Never hang up on the 9-1-1 operator until you are told to do so. If you hang up and redial, your call will go to the end of the line of people waiting for service.