Emergency Readiness

City of Pembroke’s Emergency Plan

In your day-to-day living, disasters may seem a distant possibility. Yet natural disasters, such as floods or tornadoes, technological, environmental accidents such as chemical spills, or service disruptions can strike any community, including ours, at anytime.

Like all other municipalities across the province, the City of Pembroke has been proactive in preparing and constantly reviewing and updating its official Emergency Plan. The plan provides guidance to key officials, agencies and departments within the city regarding the expected initial response to a serious, large-scale emergency and an overview of what their individual responses should be.

If you require further information about the city’s emergency resources and planning, please contact Colleen Sauriol, Emergency Management Co-ordinator for the City of Pembroke, at (613) 735-6821 x 1301 or by email at: [email protected]

City of Pembroke Emergency Plan

For City Residents

If you’re unprepared for a disaster, it can shatter your life. Expect the unexpected and plan for it. Knowing what to do when a disaster strikes will help you better control the situation and be in a better position to recover more quickly.

The City of Pembroke has done its collective homework. We have a plan in place. Do you? Make sure everyone in your family knows what to do before, during, and after an emergency. Set up a family meeting to discuss how you can best prepare for an emergency.

Prepare Your Emergency Survival Kit or if you are interested in purchasing a Disaster Preparedness Kit, visit the Canadian Red Cross eSHOP at products.redcross.ca/category/3/emergency-preparedness.

For more information about how to put a plan together, visit Emergency Management Ontario:

Pets and Emergencies

Pets are part of our families. During an emergency situation, it is important to know how to keep our animal companions safe. Emergencies can happen at any time, so prepare today. Assemble a pet emergency kit and make arrangements for your pet in the event that you must evacuate.

For more information about how to prepare a pet emergency kit, please see Pet Emergency Kits.

Using Technology During a Disaster

We rely on technology more and more to keep in touch with our family, friends, and colleagues with a click of a button. But what happens in the event of a major emergency? Suddenly these tools can become vital in helping you and your family deal, get in touch, and stay informed. So here are some tips on the use of technology in an emergency:

  • If possible, use non-voice channels like text messaging, email, or social media. These use less bandwidth than voice communications and may work even when phone service doesn't.
  • If you must use a phone, keep your conversation brief and convey only vital information to emergency personnel and/or family. This will also conserve your phone's battery.
  • Unable to complete a call? Wait 10 seconds before redialing to help reduce network congestion. Note, cordless phones rely on electricity and will not work during a power outage. If you have a landline, keep at least one corded phone in your home.
  • Keep extra batteries or a charger for your mobile device in your emergency kit. Consider getting a solar-powered, crank, or vehicle phone charger. If you don't have a cell phone, keep a prepaid phone card in your emergency kit.
  • Keep your contacts up to date on your phone, email, and other channels. This will make it easier to reach important contacts, such as friends, family, neighbours, child's school, or insurance agent.
  • If you have a smartphone, save your safe meeting location(s) on its mapping application.
  • Conserve your smartphone's battery by reducing the screen's brightness, placing your phone in airplane mode, and closing apps you are not using. You never know low long a power outage will last!

Remember, in an emergency or to save a life, call 9-1-1 for help. You cannot currently text 9-1-1. If you are not experiencing an emergency, do not call 9-1-1.