By-law Enforcement Services

Parking tickets are payable at City Hall (located at 1 Pembroke Street East) from 8:00 a.m. to 4:00 p.m., Monday to Friday.

Online Parking Ticket Complaint Form *NEW*

Under the Planning and Building Department, By-law Enforcement Services is responsible for the administration and enforcement of by-laws within the City of Pembroke. Using these by-laws, staff work to enforce and resolve complaints from members of the public regarding a wide variety of issues including Parking. Below is a list of the most commonly requested by-laws:

(Click a by-law to view it.)

Should you wish to file a formal complaint under one of the by-laws listed above, please access the By-law Complaint Reporting Form. Forms can also be obtained at Pembroke City Hall. Complaint forms must be completed in full and submitted to By-law Enforcement Services by one of the methods listed below:

  1. In person or mailed to:

The City of Pembroke By-law Enforcement Services

1 Pembroke Street East

Pembroke, Ontario K8A 3J5

  1. Fax to: (613) 735-3660

  1. Email to: [email protected]

Please be advised that anonymous or verbal complaints will not be investigated or enforced. Complainants must provide valid contact information in writing, including mailing addresses. All personal information collected from all parties is protected under the Municipal Freedom of Information and Protection of Privacy Act and will not be distributed or disclosed.

If you have a general inquiry regarding a by-law listed above, please contact our Municipal By-law Enforcement Officers at (613) 735-6821 Ext. 1360 or by email as listed above.

The City of Pembroke’s By-law Enforcement Services team is committed to serving, protecting and providing a desirable quality of life for residents of the city.