1 Pembroke St E
Pembroke ON  K8A 3J5
Phone:  (613) 735-6821

Organizational Chart

Administration Department
Extension 1303

Animal Control Services
Phone: (613) 504-1550

Economic Development, Culture & Tourism
Extension 1500

Operations Department
Extension 1409

Parks & Recreation Department
Extension 1501

Utilities Department
Water Purification Plant - Extension 1491
Pollution Control Plant - Extension 1480

Building Department
Extension 1331

Human Resources
Extension 1336

Planning Department
Extension 1301

Treasury Department
Extension 1328

By-law Enforcement Services
Extension 1360

Administration Department
The City's Administration Department consists of the CAO/Deputy Clerk, Clerk and a Confidential Secretary. The Clerk is responsible for conducting Council meetings and ensuring that their decisions are carried through. The Administration...
Animal Control Services
Animal Control Animal Control Services for the City of Pembroke are contracted out to PRO-TEC 5 Inc. who can be contacted at 613-504-1550 or by email.  Animal Control Services enforce the Animal Control By-law 2005-58 and its...

The City’s Building Department reviews and issues building, plumbing, demolition, sign and swimming pool permits for all development within Pembroke. The Building Department also oversees the Property Standards By-law and the Sign By-law.

By-law Enforcement Services
Parking tickets are payable at City Hall (located at 1 Pembroke Street East) from 8:00 a.m. to 4:00 p.m., Monday to Friday. Online Parking Ticket Complaint Form *NEW* Under the Planning and Building Department, By-law Enforcement...
Economic Development, Culture & Tourism

If you're looking to start a new business, invest in Pembroke, or have inquiries about business and commerce in the City of Pembroke, the Economic Development Department can assist you. Our goal is to make your decision to locate in Pembroke a positive one! 


Heather Sutherland, Economic Development Officer
[email protected]
613-735-6821 ext. 1500

Elijah McKeown, Tourism & Digital Media Officer
[email protected]
613-735-6821 ext. 1515

Human Resources

Human Resources is responsible for managing the Corporate Human Resources functions including recruitment, benefits, wage and salary administration, labour and staff relations and negotiations and administration of collective agreements.


Under the direction of the Operations Committee of Council and City Council, the mandate of the Operations Department is to administer and manage public infrastructure including water mains, sanitary sewers and storm sewers, municipal roads, bridges and sidewalks, traffic signals and street lighting, capital projects, the Utilities facilities including Water Purification Plant & Pollution Control Plant, and oversees the collection program of garbage, recycling and organic material.

Parks & Recreation

The Parks & Recreation Department oversees the planning and implementation of recreation programs, bookings for City-owned facilities, and special events.


Land use planning affects almost every aspect of life. It helps decide where in our community homes and industries should be built; where parks and schools should be located; and where roads, sewers and other essential services should be provided.


The Finance Department incorporates Accounts Payable, Payroll and Accounts Receivable including taxes and water/sewer charges. Methods of payment accepted include cash, cheque or debit card.